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Packaging

Trust us to deliver

We know it takes a lot of trust to buy a piece of jewellery from us online.  That's why we have teamed with Trustpilot, one of the world's largest customer review platforms, to give you confidence buying our silver sheep jewellery.

When Avril, our founder, set up Fresh Fleeces she ensured excellent customer care was at the heart of everything we do.  She says:  "I get really annoyed when things I buy online are disappointing and companies are hard to deal with.  Buying a piece of jewellery, whether for you or as a gift, should be enjoyable.  I am a very honest and open person and that's how I want Fresh Fleeces to do business"

We have a no-quibble guarantee and if you are not completely happy with any piece of sheep jewellery you buy from us, then we will go out of our way to put a smile on your face.  And if somehow we are unable to do that, then you'll get a full refund straight away...we can't say fairer than that!

We also have no hidden charges and prices included worldwide insured delivery.

A lot of our sheep jewellery sales are via word of mouth and we believe that our customer service is what drives this.  Avril says: "If you are happy then you tell your friends and it's great to get that personal endorsement."

Trustpilot collects reviews from customers a few weeks after they have received their jewellery.  This gives them a real chance to wear our jewellery and give an honest review of both our jewellery and customer service.

We are delighted to be one of the top 100 companies (No 44 at the minute!) in the very competitive jewellery category.  For a small company from Northern Ireland to be holding their own against the larger businesses worldwide is a great accolade and one we are very proud of.

We have made a short video featuring what our customers say and we'd love you to watch!  As always you can keep in touch with our team by following this link.

Free Worldwide Delivery

Since we started back in 2011, we have offered free delivery to our 'local' customers in UK & Ireland.  For those further afield we offered a subsidised delivery charge.

Now we are delighted to announce free insured delivery of our sheep jewellery and other ranges to customers across the world.  We use Royal Mail for our postal service and have found their worldwide coverage and service to be excellent.  Delivery takes around 5-7 working days from when the piece of jewellery leaves our studio.

Our sheep jewellery travels well as each piece is securely stowed in a hard eco-plastic box, popped inside a heavyweight felt pouch.  Bubble envelopes are also used so your little sheep will arrive in the same pristine condition it left our studio!

More information on worldwide orders can be found on our website.

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Telling our handmade story

We are proud of the fact that each and every little sheep and cow is totally handmade.  It's a big part of the Fresh Fleeces story to know that your piece of jewellery really is one-of-a-kind.

Alongside our unique packaging we  supply a story card that explains the Fresh Fleeces handmade ethos and how we only use precious metals in our work.

Customers have told us this is really useful when they are giving our jewellery to friends and family who might not have heard of the brand.

If you have any other ideas on how we can tell our story, do get in touch.

"Fresh Fleeces is a company specialising in handmade silver jewellery based on sheep and other countryside animals. Based in Northern Ireland, our team of talented silversmiths make the entire Fresh Fleeces range of jewellery by hand.  Our jewellery is the perfect sheep gift for someone special. We offer insured delivery as standard and ship orders worldwide.