Delivery Information

Free Insured Worldwide Delivery on All Orders

highland cow charm bracelet

All our jewellery is made by hand and items will be dispatched within 4 working days.

UK & Ireland

Delivery after this will take approximately 1-2 working days within the UK & Ireland. UK orders will be sent via First Class Recorded delivery and international orders will be sent via the Royal Mail Track & Signed service. 

Rest of World

The approximate timescale for International Deliveries is 5-7 working days, but this is not guaranteed.  Delivery timescales can be found on the Royal Mail's website.

You will be sent an email when your order has been dispatched with details of your parcel tracking number.

The Royal Mail requires that packages are signed for. We cannot accept responsibility if there is no-one present to accept the parcel. The Royal Mail normally deliver a card if you are out and return the item to your local sorting office for your collection - see www.royalmail.co.uk for more details

southdown sheep earrings

UK Next Day delivery service* - £7.95

*Covid Update - due to some delays from our suppliers we are no longer offering Next Day delivery at checkout.  If this is something you need then please contact our team (info@freshfleeces.com) and if your jewellery is in stock then we will be happy to help with this.

*Must be ordered by 10am to be dispatched the same working day.  Orders placed after 10am will be dispatched the next working day.  Orders placed after 10am on a Friday will be dispatched on the following Monday and will be delivered to you on Tuesday. Orders dispatched using Next Day Delivery on a Friday cannot be guaranteed to arrive on a Saturday. They may either arrive on the Saturday or the following Monday.

Items delivered in 1 working day and will arrive with you by 1pm.

Parcels will require a signature on delivery

The Royal Mail requires that packages are signed for. We cannot accept responsibility if there is no-one present to accept the parcel. The Royal Mail normally deliver a card if you are out and return the item to your local sorting office for your collection - see www.royalmail.co.uk for more details

If the package you receive has been tampered with or damaged, please write the word "damaged" where you sign for package and confirm this with the person delivering the package.

Any deliveries outside the EU may have a tax/duty charge added by customs which would need to be paid by the recipient. This is something which is decided by customs and is out of our control. We are not currently insured to deliver to countries comprised by the former territories of the U.S.S.R and/or the Federal Republic of Yugoslavia and/or the Republic of Serbia as well as the following countries:

  • Afghanistan

  • Angola

  • Brazil

  • Cuba

  • Ethiopia

  • Iran

  • Iraq

  • Lebanon

  • Liberia

  • Libya

  • Myanmar

  • Nicaragua

  • Nigeria

  • North Korea

  • Rwanda

  • Sierra Leone

  • Somalia

  • Sudan

  • Syria

  • Uganda

  • Zimbabwe

Exceptions to delivery timescales

As all our jewellery is made by hand, there are occasions when an item may not be immediately available. If we cannot dispatch your order within our stated timescales we will contact you and advise you of the new delivery date and offer you a full refund.