Terms & Conditions Terms & Conditions – FreshFleeces

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Terms & Conditions

No Quibble Guarantee
quality sheep jewellery guarantee

We make each piece of Fresh Fleeces jewellery by hand and we are happy to stand over the quality of our work and offer a 'No-Quibble' guarantee on all our jewellery.  We want you to be happy and if for any reason you are not happy with your jewellery order, then simply return the parcel to us, within 28 days of receipt:

Fresh Fleeces
8 Kerrie's Glen
Co Down
Northern Ireland
BT23 6QY

Let us know if you would like a replacement or a full refund and we will process your return as soon as possible.

If you have any questions please contact us on +44(0) 7808 368953 or info@freshfleeces.com. 

Other information

The use of this website means that you are agreeing to accept the terms and conditions of use. These terms and conditions can be printed out by selecting print from the file menu of your browser.

  • "We" and "us" means Freshfleeces

  • "You" means the person using the website

  • The "website" means www.freshfleeces.com

These terms and conditions apply to the website www.freshfleeces.com, its contents and products, they do not apply to other websites owned or run by Freshfleeces.

By using the website you confirm that you are at least 18 years old, or, if you are under 18, that you are accessing the website with the consent of your parent of guardian.

Under no circumstances shall Freshfleeces be liable for any indirect, special, incidental or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or otherwise, even if we have been advised of the possibility of such damages.

These legal notices do not apply to the area of the site administered by Stripe.

All of the designs displayed on www.freshfleeces.com are the company's intellectual property and are automatically protected under design right. This means that the use of these designs for any purpose without our written permission would be an infringement of UK Patent Law.

You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us. Images or content from this website may be printed out for legitimate use relating to the company.

The images on the site are for informational purposes only and are automatically protected under UK copyright law.

Any infringement of design right or copyright (such as copying by other manufacturers or retailers) would entitle us to take civil action in court with a view to seeking damages.

You shall not use the website in any way that will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses. We cannot guarantee that the website is free from computer viruses, and you should take your own precautions in this respect.

We will try to make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable.

The website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any guarantees about them. We provide these links because we think they might interest you, but we do not monitor or endorse these other websites.

We reserve the right to terminate the website or remove any of the services on it with immediate effect at any time.

Very occasionally information displayed on our site may be incorrect due to system errors. We will of course make every effort to avoid errors but if they do occur we will not honour inaccurate or erroneous prices. Our prices may be subject to change without notice.

Shipments dispatched remain our responsibility until received by the recipient. Freshfleeces is not responsible for jewellery where delivery has been attempted but no signature was obtained by the delivery company.

Jewellery returned remains the responsibility of the customer until received back by Freshfleeces together with the appropriate paperwork and packaging (see delivery information for more information).

Jewellery is not guaranteed for delivery on Saturday and Freshfleeces is not responsible for any loss or claim resulting from this fact.

We will accept returns within 28 days from the date of dispatch with proof of purchase. Jewellery must be unworn, in perfect condition and in the original packaging.

Purchases made online at freshfleeces.com can be exchanged or returned for a voucher or full refund minus postage and packaging costs.

The refund policy only applies to ready to wear jewellery from the Fresh Fleeces collection.

The refund policy does not affect your statutory rights.

Every attempt has been made to ensure that the jewellery displayed on freshfleeces.com is as accurate as possible, however some products may appear larger or smaller than their real size and since every computer monitor is different, variations in colour may occur.

The jewellery displayed on freshfleeces.com is all handmade and consequently variations in the exact appearance of the jewellery will inevitably occur.

The product dimensions supplied are intended to give only an approximate indication of the size of individual products.

We reserve the right to change these Terms & Conditions of use from time to time. If this happens, we will notify you by posting the new Terms & Conditions of use on the website. If you do not wish to be governed by the revised Terms & Conditions of use, please stop using the website.

These Terms & Conditions of use are governed by the law of Northern Ireland and you and we agree to use the Northern Irish courts if there is any dispute between us.

If any part of these Terms & Conditions of use is found to be invalid by law, the rest of them remain valid and enforceable.

We are registered for VAT in the UK and our VAT number is GB 352 971 481